IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Designation:Technical Support Associate - GPSD in India
Job Description: # Ability to identify basic hardware parts and aware of basic hardware concepts # User level familiarity with at least one e- mail client - Outlook, Notes etc. # Skilled in commercially standard software applications and major desktop operating systems. # Awareness of basic networking concepts and technologies. # Questioning skills / probing skills, as relevant to the issue and level of the caller Eligibility Criterion # Bachelor's Degree/ Diploma # Flunecy In Communications Skills (both spoken and written)/ soft skills Additionalinformation # Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported * Total 3 to 5 years of work experience required
Desired Profile: Please refer to the Job description above
Experience:3 - 8 Years
Industry Type: IT-Software / Software Services
Role:System Security
Functional Area IT Software - Network Administration, Security
Education:UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization
DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
Location: Bengaluru/Bangalore, Hyderabad / Secunderabad
Keywords:Technical Operations Analyst, Global Process Services Delivery
Contact :
Website :http://www.ibm.com/in/en/
Reference:GPSD-0587409
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