IBM Software Group Hiring For Freshers/Exp On Technical Support Associate @ Bangalore,Hyderabad :
Company Name : IBM Software Group
Web Site : www.ibm.com
Location : Bangalore,Hyderabad
Experience : Freshers/Exp
Qualification : Degree/ Diploma
Job Details :
Key Elements:
1. Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – including evening and night shifts.
2. Shifts will 24×7 in nature and can vary depending on geographies supported
Company Profile :
The International Business Machines Corporation (commonly referred as IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology
Key Skills:
1. Ability to identify basic hardware parts and aware of basic hardware concepts
2. User level familiarity with at least one e-mail client – Outlook, Notes etc.
. Skilled in commercially standard software applications and major desktop operating systems.
. Awareness of basic networking concepts and technologies.
. Questioning skills /probing skills, as relevant to the issue and level of the caller
