Kenexa Hiring For Fresher/Exp On Technical Support Specialist @ Visakhapatnam :
Company Name : Kenexa Technologies Private Limited
Website : www.kenexa.com
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| www.freshergate.com |
Experience : 0-1 Years
Location : Visakhapatnam
Job Description :
Technical Support Specialist
Provide timely responses to client’s questions and concerns over phone and/ or email.
Provide superior customer service and training to clients.
Provide quick problem solving including, but not limited to, fixing errors, creating alternative
methods of completing a task, correcting user errors, and correcting system inconsistencies.
Provide detailed and accurate cases of all client contact.
Provide assistance to the Product Support Manager and other departments when requested.
Become exceptionally well-known with Kenexa’s products and services.
Candidate Profile
This individual will need to demonstrate proficiency in MS Office Software, especially Word,
Power Point, and Excel with a basic understanding of technology.
Should have high level of interpersonal skillfulness as the position continually requires poise,
initiative, tact, and diplomacy.
This work requires continual attention to detail in meeting deadlines and understanding priorities.
This individual should be personally equipped to work in a fast paced environment with a show
ability to juggle multiple competing tasks and demands.
Should be a autogenous-starter and able to take initiative.
Should be willing to work in any shift per the business requirement.
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