AllScripts Looking For Freshers BE/B.Tech/MCA Graduates In Pune
Company Name: Allscripts
Website: www.allscripts.com
Role : Intern NE
Education: BE/B.Tech/MCA
Experience: Freshers
Location: Pune
Job Description:
Intern NE
Handle incoming customer calls and cases for Allscripts Applications.
Provides client assistance promptly and accurately to ensure client satisfaction by using proper
departmental procedures for call control, problem resolution, reporting and escalation.
Conduct troubleshooting at customer site if necessary.
Supplement implementation team efforts as needed.
Use product specific diagnostic tools and techniques to resolve customer issues.
Dial into customer sites to collect and analyze data in the appropriate format as a means to
troubleshooting issues.
Replicate issues, document results and present issue resolution to customers. Work with Product
Development Teams to troubleshoot software.
Candidate Profile
Any computer graduate.
Willing to work in rotational shifts (mainly 9am - 6pm EST).
Have good analytical skills.
Willingness to learn new things.
See More.....
Company Name: Allscripts
Website: www.allscripts.comRole : Intern NE
Education: BE/B.Tech/MCA
Experience: Freshers
Location: Pune
Job Description:
Intern NE
Handle incoming customer calls and cases for Allscripts Applications.
Provides client assistance promptly and accurately to ensure client satisfaction by using proper
departmental procedures for call control, problem resolution, reporting and escalation.
Conduct troubleshooting at customer site if necessary.
Supplement implementation team efforts as needed.
Use product specific diagnostic tools and techniques to resolve customer issues.
Dial into customer sites to collect and analyze data in the appropriate format as a means to
troubleshooting issues.
Replicate issues, document results and present issue resolution to customers. Work with Product
Development Teams to troubleshoot software.
Candidate Profile
Any computer graduate.
Willing to work in rotational shifts (mainly 9am - 6pm EST).
Have good analytical skills.
Willingness to learn new things.
See More.....
