Unisys Walk-in For Freshers On 17th to 20th Dec 2013 @ Hyderabad
Company Name : Unisys India Pvt. Ltd
Website : www.unisys.com
Qualification : BE/B.Tech/Graduate Only
Experience : Freshers
Location : Hyderabad
Job Description :
Freshers
To act as a single point of contact (SPOC) for all IT Customers.
To maximize service availability.
To restore service whenever possible.
To provide desk-side services, desktop management and device lifecycle management and provide
business systems support.
Maintain Hosted client services for extended application and client access.
Create Portable user profiles to enable agility.
Stateless device deployment to ease support and replacement.
Creation of a detailed products catalogue containing all possible devices in a company to add/remove/update products at any time Optimization of existing desktops and provide the foundation services for emerging desktop virtualization technologies.
Creation of content for Self-Service Portal Solutions and L0 support
Requirements :
Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
Typically provides technical support for Internal and External customers.
Escalates complex problems to higher level of expertise within organization.
Responsible for providing the first-line of after-sales telephone technical support of hardware,
Operating Systems, sub-systems and/or applications for customers and/or employees.
Key Qualifications :
Willingness and ability to work in shifts (24 x 7).
Excellent verbal and written communication.
Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
Multitasking and coordination skills.
Team Player.
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions Any 'BE' , 'btech' /BSc / Bcom / BA / BBM / BBA / undergraduates can also apply
Core Competencies :
Ability to work in a pressurized environment and able to deliver against a tight time scale.
Act independently and be self-motivated.
Excellent Problem Solving and Customer Service Skills.
Drive for results.
Attention to Detail.
Customer Focus.
Walkin Details :
Walk-in Date : 17th to 20th Dec 2013
Walk-in Time : 11:00 AM to 1:00 PM
Walk-in Address :
Unisys India Pvt. Ltd.
DLF Cyber City,
Block - II, 7th Floor,
A-14, HIG, Plot No. 129 to 132,
APHB Colony, Gachibowli,
Hyderabad - 500 019.
Contact Details :
Contact Name : Mr Mukarram Ali
Contact Number : 040-39811052, +917416600962
Company Name : Unisys India Pvt. Ltd
Website : www.unisys.com
Qualification : BE/B.Tech/Graduate Only
Experience : Freshers
Location : Hyderabad
Job Description :
Freshers
To act as a single point of contact (SPOC) for all IT Customers.
To maximize service availability.
To restore service whenever possible.
To provide desk-side services, desktop management and device lifecycle management and provide
business systems support.
Maintain Hosted client services for extended application and client access.
Create Portable user profiles to enable agility.
Stateless device deployment to ease support and replacement.
Creation of a detailed products catalogue containing all possible devices in a company to add/remove/update products at any time Optimization of existing desktops and provide the foundation services for emerging desktop virtualization technologies.
Creation of content for Self-Service Portal Solutions and L0 support
Requirements :
Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
Typically provides technical support for Internal and External customers.
Escalates complex problems to higher level of expertise within organization.
Responsible for providing the first-line of after-sales telephone technical support of hardware,
Operating Systems, sub-systems and/or applications for customers and/or employees.
Key Qualifications :
Willingness and ability to work in shifts (24 x 7).
Excellent verbal and written communication.
Good Knowledge on Operating Systems, Hardware, Networking and MS Applications
Multitasking and coordination skills.
Team Player.
Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions Any 'BE' , 'btech' /BSc / Bcom / BA / BBM / BBA / undergraduates can also apply
Core Competencies :
Ability to work in a pressurized environment and able to deliver against a tight time scale.
Act independently and be self-motivated.
Excellent Problem Solving and Customer Service Skills.
Drive for results.
Attention to Detail.
Customer Focus.
Walkin Details :
Walk-in Date : 17th to 20th Dec 2013
Walk-in Time : 11:00 AM to 1:00 PM
Walk-in Address :
Unisys India Pvt. Ltd.
DLF Cyber City,
Block - II, 7th Floor,
A-14, HIG, Plot No. 129 to 132,
APHB Colony, Gachibowli,
Hyderabad - 500 019.
Contact Details :
Contact Name : Mr Mukarram Ali
Contact Number : 040-39811052, +917416600962
