HP Hiring For Exp as Customer Service Representative @ Bangalore

HP Hiring For Exp as Customer Service Representative @ Bangalore

Company Name: Hewlett-Packard


Website: www.hp.com

Role : Customer Service Representative

Education: B.E/B.Tech/MCA/Others

Experience: 1-2 Years

Job Location: Bangalore

Job Description :

Customer Service Representative

Contributes primarily in handling complex customer escalations,

sometimes involving social media,

HP executives, legal team.

Provide professional solutions to HP end-users, dealers and

service providers originating from

unresolved escalated case issues received via telephone and

written correspondence.

Develops expertise and practical knowledge of applications within

business environment.

Acts as team member by providing information, analysis and

recommendations in support of team efforts.

Requirements : 

Candidate should possess B.E/B.Tech/MCA/Other degree from a recognised university.

Should have Knowledge in technical troubleshooting.

Good analytical thinking, technical analysis.

Effective customer communication.

Knowledge of MS office tools.

Developing business acumen and technical knowledge within area of

responsibility.

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