Xerox Hiring Freshers & Exp For Tech Helpdesk Jr Analyst in Bangalore
Company Name: Xerox Corporation
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Website: www.xerox.com
Role:Tech Helpdesk Jr Analyst
Qualification: Any Graduate
Experience: Freshers
Location: Bangalore
Job Description
*.Troubleshoots via the phone hardware, software, and network operating problems and involves
*.technical resources to ensure resolution.
Applies understanding and knowledge of information systems products and services to assist users.
*.Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
*.Coordinates referrals to appropriate technical, professional, or service personnel.
*.Receives and prioritizes issues and forwards using appropriate escalation procedures.
Candidate Profile
*.Candidate should possess any Bachelor's or Master's degree from a recognised university.
*.Typically requires no previous professional experience.
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