Xerox Hiring Freshers & Exp For Tech Helpdesk Jr Analyst

Xerox Hiring Freshers & Exp For Tech Helpdesk Jr Analyst  in  Bangalore


Company Name: Xerox Corporation


Website: www.xerox.com

Role:Tech Helpdesk Jr Analyst

Qualification: Any Graduate

Experience: Freshers

Location: Bangalore

Job Description

*.Troubleshoots via the phone hardware, software, and network operating problems and involves

*.technical resources to ensure resolution.

Applies understanding and knowledge of information systems products and services to assist users.

*.Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.

*.Coordinates referrals to appropriate technical, professional, or service personnel.

*.Receives and prioritizes issues and forwards using appropriate escalation procedures.

Candidate Profile

*.Candidate should possess any Bachelor's or Master's degree from a recognised university.

*.Typically requires no previous professional experience.


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