IBM Walk-In For IT Help Desk_Technical Voice Support From 4th Feb – 8th Feb 2014 @ Bangalore, Hyderabad
Company Name : IBM India Pvt Limited
Website : http://www.ibm.com/in/
Role : Technical Support Associate – IT Help Desk
Qualification : Bachelor’s Degree/ Diploma
Experience : 0 – 4 Years
Location : Bangalore, Hyderabad
Job Description :
Greetings from IBM India Pvt, Ltd,
Below is an exciting Opportunity at IBM!
Technical Support Associate – IT Help Desk
Joining Location- Bangalore / Hyderabad
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Eligibility Criterion:
# Fresher’s/ (Experienced up to 4yrs)
# Bachelor’s Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
Additional Information :
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts – including evening and night shifts. Shifts will 24×7 in nature and can vary depending on geographies supported.
Interview Date & Time :- WEEKEND
On 8th Feb 2014
Timings : – 10.00AM to 01.00PM
Venue Details:
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
Or
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
Contact Person: Deepak / Arun / Shravan
Interview Date & Time: – WEEKDAYS
Timings: – 01.00PM to 04.00PM
On 3rd, 4th, 5th, 6th, 7th, Feb 2014
Venue Details :-
IBM India Private Limited, EGL D Block , Intermediate Ring Road, Koramangala, Bangalore- 560071
Or
IBM India Pvt Ltd, IBM Tower, 3B, MindSpace, Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081
Contact Person: – Deepak / Arun / Shravan
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES:
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) – Original
Regards,
IBM India Recruitment Team
Company Name : IBM India Pvt Limited
Website : http://www.ibm.com/in/
Role : Technical Support Associate – IT Help Desk
Qualification : Bachelor’s Degree/ Diploma
Experience : 0 – 4 Years
Location : Bangalore, Hyderabad
Job Description :
Greetings from IBM India Pvt, Ltd,
Below is an exciting Opportunity at IBM!
Technical Support Associate – IT Help Desk
Joining Location- Bangalore / Hyderabad
Providing Voice, Email & Chat support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
# Understanding of operating systems
Eligibility Criterion:
# Fresher’s/ (Experienced up to 4yrs)
# Bachelor’s Degree/ Diploma (12+3)
# Fluency in Communications Skills (both spoken and written)/ soft skills
# Excellent Communication skills
Additional Information :
# working in Rotational shifts is a mandate. Candidates applying and selected for the job will be expected to work in Rotational shifts – including evening and night shifts. Shifts will 24×7 in nature and can vary depending on geographies supported.
Interview Date & Time :- WEEKEND
On 8th Feb 2014
Timings : – 10.00AM to 01.00PM
Venue Details:
IBM India Pvt. Ltd, SA 1, Opp to Jalbhavan, Banerghatta road, Bangalore
Or
IBM India Pvt. Ltd, 3A, Mindspace, Madhapur, Hi-Tech City, Hyderabad
Contact Person: Deepak / Arun / Shravan
Interview Date & Time: – WEEKDAYS
Timings: – 01.00PM to 04.00PM
On 3rd, 4th, 5th, 6th, 7th, Feb 2014
Venue Details :-
IBM India Private Limited, EGL D Block , Intermediate Ring Road, Koramangala, Bangalore- 560071
Or
IBM India Pvt Ltd, IBM Tower, 3B, MindSpace, Survey No. 64, APIIC Software Layout, Madhapur, Hyderabad-560081
Contact Person: – Deepak / Arun / Shravan
MANDATORY DOCUMENTS TO BE CARRIED WITH THE CANDIDATES:
Updated Resume
Copy of this Job Posting is Mandatory
Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) – Original
Regards,
IBM India Recruitment Team
