Wipro Hiring For Freshers as Administrator

Wipro Hiring For Freshers as Administrator @ Chennai

Company Name : Wipro Technologies

Website : www.wipro.com

Education : Any Graduate

Experience : Freshers

Job Location : Chennai

Job Description :

Administrator - TIS Service DeskSoftware Engineer

Single point of contact primarily for US customer and across the globe
   
Experience in handling Internet related and operating system issues.
   
Knowledge in troubleshooting VPN/Wi-Fi/LAN will be an added advantage
   
Experience in Windows XP/Windows 7 & ie8? Responsible in handling incoming

Calls/Emails/Chats/Web? Exposure to 24 x 7 support.
   
Gather basic facts and follow escalation procedures for issues.
   
Good problem solving and analytical skills.
   
Good communication skills.
   
Exposure in ITIL Framework
   
100% adherence in logging of Incidents/Request/Problem tickets.

Candidate Profile :

Candidate should possess any degree from a recognised university.
   
Excellent in communication as would be responsible for handling calls across the globe
   
Good in Windows domain. Handling end user challenges and
   
Providing tech. support by helping them to connect from their homes via VPN
   
Knowledge on UNIX or MAC is an added advantage


Click Here For Details

Click Here To Apply





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