Amazon Hiring Support Engineer Hyderabad,Secunderabad, Bangaluru/Bangalore

Amazon Hiring Support Engineer Hyderabad,Secunderabad, Bangaluru/Bangalore

Job Description: 
Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform

software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project development work. Support team operates in 24x7x365' manner; involve working in night shifts and on weekends in rotations. Support Engineers also develop tools and automations to achive human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Data Warehousing and Business Intelligence background, are interested in aggressive growth and have passion to develop tools at large scale, this is the opportunity for you.


Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.

Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, Java), performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. 

The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. 
Salary:Not Disclosed by Recruiter
Industry:IT-Software / Software Services
Functional Area:IT Hardware, Technical Support, Telecom Engineering
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Keyskills:Application Support, Unix Shell S

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