Mahindra Satyam Non-voice Technical Process, Fresher and Senior Technical Support in Hyderabad / Secunderabad
Job Description:
Non-Voice Process technical support (ISP).
Openings for Experienced and Fresher.
Experienced in any non voice process can also apply
Special drive for freshers 10+2, B.Com, B.Sc, B.A, B.Tech
looking for immediate joinee only.
Carry One Updated Resume, Two Passort Size Photos, One Govt Valid Id Proof (Original) and copy of this job post mandatory*
Job description and activities involved
In this role it is expected that the Technical Support Associate handles chat with customers requiring assistance.
The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
Typing skill minimum 38wpm.
Flexible to work in Nite Rotation shifts.
Qualification : 10+2, Graduation B.Com, B.Sc, B.A, B.Tech
Contact Person : Suresh
Address:
Tech Mahindra BSG Ltd.,
Special Economic Zone
Ground Floor, Tower SEZ,
Hitech City, Beside:ORACLE building, OPP:ANANTH TECHNOLOGIES
