Dell Hiring For Fresher & Exp As Client Technical Support Associate @ Bangalore
Company Name : Dell
Website : www.dell.com
Role : Client Technical Support Associate
Location : Bangalore
Experience : Freshers/Exp
Qualification : Any Graduates
Job Description :
Client Tech Support Associate
The client tech support Associate should answer customer calls / inquiries (internal and external) on related issues.
Need to provide resolution for all the calls by researching and navigating through knowledge base.
Should identify and provide input on unique or recurring customer problems.
Should give proper response in setting realistic customer expectations and meeting or exceeding these expectations.
Need to verify and investigate into customer's complaints or issues and drive for resolution within specified time frames.
Requirements :
The candidate should be any graduate with an aggregate of minimum 55% from a recognized university/Institution.
Should possess good communication skills and verbal ability.
Undergraduates with 12 months of International BPO experience or with with 18 months of Domestic BPO experience is desirable.
Should have the ability to work under pressure with minimum supervision.
Should be Willing to work in shifts.
Click Here For More Info :
Company Name : DellWebsite : www.dell.com
Role : Client Technical Support Associate
Location : Bangalore
Experience : Freshers/Exp
Qualification : Any Graduates
Job Description :
Client Tech Support Associate
The client tech support Associate should answer customer calls / inquiries (internal and external) on related issues.
Need to provide resolution for all the calls by researching and navigating through knowledge base.
Should identify and provide input on unique or recurring customer problems.
Should give proper response in setting realistic customer expectations and meeting or exceeding these expectations.
Need to verify and investigate into customer's complaints or issues and drive for resolution within specified time frames.
Requirements :
The candidate should be any graduate with an aggregate of minimum 55% from a recognized university/Institution.
Should possess good communication skills and verbal ability.
Undergraduates with 12 months of International BPO experience or with with 18 months of Domestic BPO experience is desirable.
Should have the ability to work under pressure with minimum supervision.
Should be Willing to work in shifts.
Click Here For More Info :
